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Author Topic: Help with RH081366066CN China Post
redfern
Newbie
Posts: 5
Post Help with RH081366066CN China Post
on: December 11, 2014, 15:32
New Topic

Hi

I have a parcel coming from China, just a small packet cost around $15, the tracking says it arrived in the UK nearly 1 month ago - but i have not received it, can anyone help as to where i need to call and find out whats going on!? the status currently says 'UK Customs'

China Post
RH081366066CN

Please help

Many Thanks

Darren
danielsu
Newbie
Posts: 17
Post Re: Help with RH081366066CN China Post
on: December 11, 2014, 15:43
New Topic

The parcel is still on transit. Please refer to the link below.
http://www.track-chinapost.com/en/result/post.shtml?nums=RH081366066CN
Maruko
Beginner
Posts: 47
Post Re: Help with RH081366066CN China Post
on: December 11, 2014, 16:04
New Topic

Hello,
Your parcel seems to have problem to pass the Security check... Or maybe it's lost in United Kingdom... You should contact your seller to get a refund.
redfern
Newbie
Posts: 5
Post Re: Help with RH081366066CN China Post
on: December 11, 2014, 16:08
New Topic

Thanks for your help!

Although it says 'Transit' it entered the UK at the beginning of November and then has just stopped with no update - like it's stuck somewhere? awaiting for something? do you know who i can contact?

Many Thanks
redfern
Newbie
Posts: 5
Post Re: Help with RH081366066CN China Post
on: December 11, 2014, 16:09
New Topic

Thanks Maruko! i think your right
redfern
Newbie
Posts: 5
Post Re: Help with RH081366066CN China Post
on: December 11, 2014, 16:11
New Topic

If it's stuck in customs - wouldn't they contact me? the seller says my contact number was on the consignment.

It just a baseball cap for my son - so nothing i would have thought would cause a problem with security etc
danielsu
Newbie
Posts: 17
Post Re: Help with RH081366066CN China Post
on: December 11, 2014, 16:32
New Topic

I do not think it is detained by custom because UK Post normally informs parcel owner in detail. In addition, your parcel is not found in UK Post. It means the problem is on the side of China Post.
redfern
Newbie
Posts: 5
Post Re: Help with RH081366066CN China Post
on: December 11, 2014, 17:16
New Topic

Thank you - i will continue my case with the seller!

All the Best
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