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Author Topic: help LO917654810CN
nicolo.cam-
panella
Newbie
Posts: 5
Post help LO917654810CN
on: June 15, 2020, 09:57
New Topic

hi, im waiting my item about 3 months, finally it arrive in Austria. I had contact post Austria because it is stopped for some days and post Austria says to me: don't know where is it the item please contact the seller.
i contact the seller and he can't help me.
what should I do? thanks

LO917654810CN

nicolo.cam-
panella
Newbie
Posts: 5
Post Re: help LO917654810CN
on: June 15, 2020, 15:38
New Topic

????
chinapostv-
olunteer
Administrator
Posts: 46767
Post Re: help LO917654810CN
on: June 15, 2020, 18:36
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Austria Post Post website shows the parcel arrived Austria on May 18. I am not sure why they don't know where is the parcel. I believe the parcel is lost in Austria Post system.

Right now you can not do anything except opening dispute to paypal/aliexpress for lost parcel refund.

BTW, you can see Austria Post arrival info from following link:
http://track-chinapost.com/start_austriapost.php
nicolo.cam-
panella
Newbie
Posts: 5
Post Re: help LO917654810CN
on: June 15, 2020, 20:06
New Topic

ok thanks
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