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Author Topic: Held in Customs
Emili.Rob
Newbie
Posts: 1
Post Held in Customs
on: September 16, 2026, 01:55
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Hi Post Team! My package has been held in customs since the 23rd of august and are seeking assistance on how to get an update about the status. Sent with Australia Post on LK282231468AU Thanks!

chinapostv-
olunteer
Administrator
Posts: 15001
Post Re: Held in Customs
on: September 16, 2026, 03:27
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LK282231468AU is hold in Yiwu customs since Aug 24. The reason could be following:
1)Shipper didn't print recipient's mobile phone number in the parcel. Without mobile phone number, China Post can not send customs clearance code to recipient.
2)The recipient refuse to make customs clearance. In China, recipient must verify id during customs clearance. If recipient does not do this, China Post can not deliver the goods.
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