Around August 10, 2026, I ordered two chairs from a company called Horuri. They are reclining chairs with heat, massage, cup holders . The total amount came to $198.00 for both of them. It is now September 21, 2026 and I still do not have my chairs. The only shipping information I have is what seems to be a tracking number ZS15695479199. I finally found a site that I could use to track that number, and it shows that something was delivered to my address on on 09/10/2026. However, my chairs were most certainly not delivered to my address of 532 E Clearwater Place, Apt. #337, Sioux Falls South Dakota USA 57108. I have gone back and forth to someone with the email address of [email protected] but this person has not been very helpful in figuring out where did my chairs go> I told them toady that if I do no hear from someone who can call me at 561-801-6170 who speaks fluent English by Friday 009/25/2026, then I will advise my bank to reverse the charges of $198.00. Can someone please help this senior citizen out and find out where my chairs went? Thank you in advance.
Virginia Piechocniski
[email protected]