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Author Topic: have not gotten my order
Zaccuri66
Newbie
Posts: 1
Post have not gotten my order
on: April 27, 2020, 20:27
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I ordered 2 different orders from Rhythe and have not gotten them yet , gone thru China post, March 28 and 29. Order # LY118173790CN and #LY118181283CN Becky Cross

chinapostv-
olunteer
Administrator
Posts: 46212
Post Re: have not gotten my order
on: April 27, 2020, 20:32
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http://track-chinapost.com/startairmail.php shows both parcels were shipped from China to USA on April 10. they are still in Shenzhen airport waiting for flight space.

Coronavirus has cancelled more than 90% airline space to USA. China Post has serious shipping space shortage. So some delay is normal, no need worry. Please wait one or two more weeks to see what will happen.

After parcel arrives USA, usps.com will show arrival info.

If your buyer protection is expiring, you might need to open dispute to claim your money back first. After you get the parcel in future, then pay back to seller.

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