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Author Topic: Donde esta mi pedido??
browey
Newbie
Posts: 5
Post Donde esta mi pedido??
on: August 28, 2019, 08:55
New Topic

It takes several days without updating the order with this status.
Order information received by carrier

2019-08-24 15:05:50
chinapostv-
olunteer
Administrator
Posts: 13638
Post Re: Donde esta mi pedido??
on: August 28, 2019, 20:28
New Topic

you need post tracking number to get help.
browey
Newbie
Posts: 5
Post Re: Donde esta mi pedido??
on: August 29, 2019, 18:06
New Topic

RB805689663SG
chinapostv-
olunteer
Administrator
Posts: 13638
Post Re: Donde esta mi pedido??
on: August 30, 2019, 04:06
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RB805689663SG has nothing to do with china post, it is Singapore Post tracking number. Some Chinese seller use Singapore Post to ship battery item. The parcel will be shipped to Singapore first (takes about 10 to 15 days), then transit from Singapore to other countries.

You can track the parcel in Singapore Post website, but normally it won't show any result before the parcel arrives Singapore.
browey
Newbie
Posts: 5
Post Re: Donde esta mi pedido??
on: August 31, 2019, 18:51
New Topic

I understand you but what I mean is that the tracking is not updated and it smells like a fake track nose if I open dipsuta or wait
browey
Newbie
Posts: 5
Post Re: Donde esta mi pedido??
on: August 31, 2019, 18:51
New Topic

I understand you but what I mean is that the tracking is not updated and it smells like a fake track nose if I open dipsuta or wait

Order information received by carrier

2019-08-24
chinapostv-
olunteer
Administrator
Posts: 13638
Post Re: Donde esta mi pedido??
on: August 31, 2019, 18:53
New Topic

Order information received by carrier means your seller applied a tracking number from Singapore post but Singapore post has not got the item.

I suggest you wait one or two more weeks and track again in Singapore Post website. if no result, then open dispute.
browey
Newbie
Posts: 5
Post Re: Donde esta mi pedido??
on: August 31, 2019, 19:36
New Topic

open dispute directly I do not trust the seller thanks
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