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Author Topic: Departure export customs
jorgeeba
Newbie
Posts: 2
Post Departure export customs
on: October 24, 2019, 22:50
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I would like to know a placement about my order LO314106883CN.
chinapostv-
olunteer
Administrator
Posts: 46218
Post Re: Departure export customs
on: October 25, 2019, 01:21
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http://track-chinapost.com/result_china.php?order_no=LO306163331CN shows the parcel was shipped From China Post Shenzhen office to Brazil on Oct 20.

It is now some middle location between China Post system and Brazil Post system(possibly airline warehouse in Shenzhen ,China or customs warehouse in Brazil). You can not know exact situation when parcel is in such middle locations.

Such no-information stage might last 7 to 20 days until Brazil Post gets the parcel from customs. Then Brazil Post website will show its new status with Brazil location.

Everything looks normal. Please wait some more days.
jorgeeba
Newbie
Posts: 2
Post Re: Departure export customs
on: November 26, 2019, 19:03
New Topic

My order LO314106883CN has not changed the status of October 20th yet so far. Did you have a problem and will not be able to surrender. Because I have to have the refund at least. Thank you for understanding.
chinapostv-
olunteer
Administrator
Posts: 46218
Post Re: Departure export customs
on: November 27, 2019, 01:33
New Topic

LO314106883CN is a little bit delayed by Hong Kong airport demonstration. I suggest you wait one more week. If you can not get the parcel by Dec 5, then open dispute to seller for refund.
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