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Author Topic: DELAY IN ORDER FROM MARCH
agustinnun-
ez
Newbie
Posts: 2
Post DELAY IN ORDER FROM MARCH
on: June 22, 2020, 15:47
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Hello, my order RV356008516CN was received in Guangzhou by march 22nd 2020, since that moment it hasn't moved. I'd like to know an approximate time of arrival, since the page says that maximum AT to Colombia is 61 days but it has been more than 90 days.

Thank you!
chinapostv-
olunteer
Administrator
Posts: 46204
Post Re: DELAY IN ORDER FROM MARCH
on: June 22, 2020, 19:32
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http://track-chinapost.com/result_china.php?order_no=RV356008516CN shows the package is waiting for a space on flight to Colombia since June 6. We had very limited stats on shipment to Colombia. Since there is updates on June 6 your parcel is moving, so if you are within the buyer protection limit be patient and wait for 2-3 weeks. If your buyer protection is running out soon, it is wise to ask for an extension or open dispute for a refund
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