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Author Topic: CY735481491DE
Strotmann
Newbie
Posts: 2
Post CY735481491DE
on: September 16, 2026, 17:40
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Hello,
could you give me please informations why the Parcel with the number CY735481491DE
has not been delivered yet?

Sender is
Claudia Strotmann
Schelkenwiese 23
D-35305 Grünberg

Adressee is
Rika win-win fullfillment
Ref CHN SNG092711
Nijiayan Road, Jiangbei District 16
315000 Ningbo Zhejiang

Content is
dress 3 0,600 kg 98,28 EUR 610441 CHN

Yours
Claudia Strotmann
chinapostv-
olunteer
Administrator
Posts: 15001
Post Re: CY735481491DE
on: September 17, 2026, 02:10
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CY735481491DE arrived in Ningbo on July 28 but the recipient has never made customs declaration. China Post could not deliver the goods if the recipient doesn't make customs clearance.
Strotmann
Newbie
Posts: 2
Post Re: CY735481491DE
on: September 17, 2026, 04:23
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What has the recipient to do for custom clearance? Can I clear anything from Germany?
Thank you
chinapostv-
olunteer
Administrator
Posts: 15001
Post Re: CY735481491DE
on: September 17, 2026, 04:51
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Quote from Strotmann on September 17, 2026, 04:23
What has the recipient to do for custom clearance? Can I clear anything from Germany?
Thank you

1)Only recipient can make customs clearance. China government needs a person in China to be responsible for the import items(to avoid drug, pirate item import)
2)If the shipper printed the recipient's mobile phone number in the parcel, the recipient will get a customs clearance code by text message. He/she can use the code to do customs declaration online with personal ID.
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