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Author Topic: CY290033186DE
JuergenW
Newbie
Posts: 2
Post CY290033186DE
on: October 15, 2025, 15:28
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Hello
My parcel is very long time in your customs. Can you tell me how long does it takes until the package is delivered to the company?
chinapostv-
olunteer
Administrator
Posts: 46738
Post Re: CY290033186DE
on: October 15, 2025, 16:49
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CY290033186DE arrived destination on Sep 23. But receiver has never made customs clearance. Please ask receiver to call China Post Hangzhou customs brokerage 0571-86896573/86896576 and they will guide him to make customs clearance.

Next time please remember to write recipient's mobile phone number in the parcel so that the recipient can receive an text code from China Post once the parcel arrives destination. He/she can use the code to make customs clearance online.
Cheops001
Newbie
Posts: 3
Post Re: CY290033186DE
on: October 16, 2025, 07:07
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please can you give contact name and number and E-mail we need to follow barrel with receiver same time

Cheops001
Newbie
Posts: 3
Post Re: CY290033186DE
on: October 16, 2025, 07:45
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our Receiver name Mr. Chen 3RD Floor, Chen Hou Privet Kitchen, E3 area , South china Mall, Wandao road, Wanjian District , Dongguan City, Guangdon Province, China Mobile # +8613538674422
chinapostv-
olunteer
Administrator
Posts: 46738
Post Re: CY290033186DE
on: October 16, 2025, 19:24
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Quote from Cheops001 on October 16, 2025, 07:45
our Receiver name Mr. Chen 3RD Floor, Chen Hou Privet Kitchen, E3 area , South china Mall, Wandao road, Wanjian District , Dongguan City, Guangdon Province, China Mobile # +8613538674422

you need to print the phone number in shipping address when you ship the parcel. Now it is too late. Please ask recipient to call China Post hotline 11185 to make customs clearance. Hopefully now is not too late.
JuergenW
Newbie
Posts: 2
Post Re: CY290033186DE
on: October 16, 2025, 20:32
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These are the adresse from the website they are selling worse products. With an office in netherlands .. and all the customer must send the articles back to china. But this is not really clear in the agreements. In our lands it looks like a criminal intension. Many customers a really unhappy. You can try ... try yourself and ask them via mail that you bought a product and you want to send it back because it is not good qualitiy.. you got a retoureadresse to china.. These difficult for us... and really expensive . And the money is gone....maybe.
So if this package goes to garbage, please can you send me a declaration of destruction on my mail [email protected]. de? Paypal will have such a paper.

I hope i got my money back.

Best wishes to the land of the rising sun :-)
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