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Author Topic: complain.
talk2rab
Newbie
Posts: 14
Post complain.
on: August 28, 2014, 14:33
New Topic

I paid for an order and for the past 6days my supplier from aliexpress told me he has shipped it with this tracking number RG029613217CN and the result of my tracking shows no item received. Email me via [email protected]
chinapostv-
olunteer
Administrator
Posts: 46212
Post Re: complain.
on: August 28, 2014, 17:09
New Topic

this number is invalid. seller did not ship your goods.
Lakshantha
Newbie
Posts: 12
Post Re: complain.
on: December 10, 2014, 11:41
New Topic

Hi
I am waiting two parcels from china post those track nos as follows
RH103662880CN
RH079857588CN
Could u please let me know above track numbers are correct or not if it correct what was the position of parcels.
I appreciate your soon reply
Thanks
chinapostv-
olunteer
Administrator
Posts: 46212
Post Re: complain.
on: December 10, 2014, 19:20
New Topic

both tracking number are correct. they are all in shanghai now.
Lakshantha
Newbie
Posts: 12
Post Re: complain.
on: December 12, 2014, 02:30
New Topic

Hi

Thank for your reply

Track no RH079857588CN posted on 2014-11-04 and RH103662880CN posted on 2014-12-04 why first one so delay?

how long take to China to Australia?

Thanks
chinapostv-
olunteer
Administrator
Posts: 46212
Post Re: complain.
on: December 12, 2014, 07:27
New Topic

shanghai experienced airline shortage since Nov. you need wait.

Lakshantha
Newbie
Posts: 12
Post Re: complain.
on: December 16, 2014, 08:35
New Topic

I have two parcels stuck at Export Customs Scan Shanghai as follows
-RH079857588CN since 2014/11/06
-RH103662880CN since 2014/12/05
Could u please let me know what the reason was? They are badminton rackets.
Guest
Pro
Posts: 517
Post Re: complain.
on: December 16, 2014, 17:26
New Topic

Quote from Lakshantha on December 16, 2014, 08:35
I have two parcels stuck at Export Customs Scan Shanghai as follows
-RH079857588CN since 2014/11/06
-RH103662880CN since 2014/12/05
Could u please let me know what the reason was? They are badminton rackets.

it is rush season delay.
manigandan-
mani19@yah-
oo.com
Newbie
Posts: 6
Post Re: complain.
on: December 16, 2014, 17:31
New Topic

Hi China Post,

Tracking No - RI192797158CN
Last status for my parcel is "2014-11-27 08:01
CHINA, BEIJING, Send item abroad (EDI-received), Air, KOLKATA AIRPORT SORTING OFFICE". Could you tell me what its mean and when I will get my parcel. I am from India. Please help me to get my parcel.

Thanks for your help in advance.

Regards,
Mani
Guest
Pro
Posts: 517
Post Re: complain.
on: December 16, 2014, 17:35
New Topic

Quote from [email protected] on December 16, 2014, 17:31
Hi China Post,

Tracking No - RI192797158CN
Last status for my parcel is "2014-11-27 08:01
CHINA, BEIJING, Send item abroad (EDI-received), Air, KOLKATA AIRPORT SORTING OFFICE". Could you tell me what its mean and when I will get my parcel. I am from India. Please help me to get my parcel.

Thanks for your help in advance.

Regards,
Mani

the parcel is now in India customs waiting for processing. normally India customs officer will take about 2 to 6 weeks to complete customs clearance. You will see new status after that.
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