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Author Topic: Can’t track Novara order#2143
Cam9464
Newbie
Posts: 1
Post Can’t track Novara order#2143
on: September 12, 2026, 19:59
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Hi,

I placed an order on Sept. 4, 2026 from Novara(order#2143) and received an automated email on 09/06/26 saying the order was on the way via China Post with a tracking #AMTS000288839FS. When I click on the tracking link in the email it takes me to China Post where the tracking # is already populated in the box and then it says invalid and tracking # must be 13 digits. I have tried to contact the shipper via email on 3 occasions and still have not gotten any response. I have no way of tracking this. Can you help please?
chinapostv-
olunteer
Administrator
Posts: 15001
Post Re: Can’t track Novara order#2143
on: September 13, 2026, 01:39
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AMTS000288839FS is not China Post parcel. It is from a private shipping agent called AMT. AMT website shows AMTS000288839FS was just sent to Shenzhen airport. It is waiting for flight to USA.
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