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Author Topic: 3 packages are stucked
mihaaela.g-
rigore
Newbie
Posts: 1
Post 3 packages are stucked
on: January 6, 2019, 12:38
New Topic

hello,

I have the following orders:
RY449728121CN
RY449479968CN
RY449728121CN

They seem to be 'sent to airline' for few weeks now.
Can anyone help me with some updates?
chinapostv-
olunteer
Administrator
Posts: 46635
Post Re: 3 packages are stucked
on: January 6, 2019, 14:04
New Topic

China Post will lost control of the parcel after sent to airline. so there will be no update anymore after sent to airline date.

Sent to airline does not mean you will get the parcel very soon. It will keep waiting 5 to 10 days in airline warehouse waiting flight space and another 1 to 4 weeks import customs processing in destination country(speed depending on country). The status will stuck at "sent to airline" during this 2 to 8 weeks period.

Once it passes import customs clearance, Romania Post will scan and update its new location for China Post database and you will see new status.

So you no need do anything, just wait some more time.
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