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Author Topic: Help on tracking
maximusbal-
la
Newbie
Posts: 2
Post Help on tracking
on: January 22, 2016, 09:34
New Topic

I bought an item from an online shoppin site. The item was shipped and i was given a tracking number (RI685872101CN). the problem is when i try to track it, i cant find any.
gaper
Pro
Posts: 364
Post Re: Help on tracking
on: January 22, 2016, 10:34
New Topic

Which online site? Pay attention to scams!
RI685872101CN seems invalid, if the seller shipped more than 10 days ago open a claim immediately (on the site or with your bank)

Simple user and Chinese student - NO chinapost representative
maximusbal-
la
Newbie
Posts: 2
Post Re: Help on tracking
on: January 22, 2016, 10:39
New Topic

Lazada Malaysia. i received an email from lazada malaysia stating that my item was shipped on 5th january. up until today, still cant track it. I did email lazada customer service, they told me to wait until 2-5 feb.

patto122
Newbie
Posts: 4
Post Re: Help on tracking
on: January 22, 2016, 11:43
New Topic

I bought items from aliexpress website and they told me that the carrier will be china post and my item should arrive to my country in 20 day and more than 20 days now and i didn't receive it and even china post updates on te destination its not updating the last updates it was on 1/1/2016 which says " Leave the "Beijing airport" airlines "
and no updates tell today the 22/1/2016
that is my tracking number : RF147163154CN
please help me I need to know the new updates and when will I get my items.
Thank you

chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Help on tracking
on: January 22, 2016, 21:58
New Topic

Quote from patto122 on January 22, 2016, 11:43
I bought items from aliexpress website and they told me that the carrier will be china post and my item should arrive to my country in 20 day and more than 20 days now and i didn't receive it and even china post updates on te destination its not updating the last updates it was on 1/1/2016 which says " Leave the "Beijing airport" airlines "
and no updates tell today the 22/1/2016
that is my tracking number : RF147163154CN
please help me I need to know the new updates and when will I get my items.
Thank you

your seller gave you misleading shipping advice. in new year holiday season, shipping time to your country might take 30 to 45 days.
patto122
Newbie
Posts: 4
Post Re: Help on tracking
on: January 23, 2016, 14:26
New Topic

Thanks very much for answering my question I really appreciate that,
Can I get any help with the new updates or why the china post website not updating on my items shipment and destination? its been a very long time on that and there should be at least new updates.
I really appreciate your help Thank you once again.
patto122
Newbie
Posts: 4
Post Re: Help on tracking
on: January 23, 2016, 14:35
New Topic

Quote from patto122 on January 22, 2016, 11:43
I bought items from aliexpress website and they told me that the carrier will be china post and my item should arrive to my country in 20 day and more than 20 days now and i didn't receive it and even china post updates on te destination its not updating the last updates it was on 1/1/2016 which says " Leave the "Beijing airport" airlines "
and no updates tell today the 22/1/2016
that is my tracking number : RF147163154CN
please help me I need to know the new updates and when will I get my items.
Thank you

patto122
Newbie
Posts: 4
Post Re: Help on tracking
on: January 23, 2016, 14:35
New Topic

Quote from patto122 on January 23, 2016, 14:26
Thanks very much for answering my question I really appreciate that,
Can I get any help with the new updates or why the china post website not updating on my items shipment and destination? its been a very long time on that and there should be at least new updates.
I really appreciate your help Thank you once again.

gaper
Pro
Posts: 364
Post Re: Help on tracking
on: January 24, 2016, 01:11
New Topic

Quote from maximusballa on January 22, 2016, 10:39
Lazada Malaysia. i received an email from lazada malaysia stating that my item was shipped on 5th january. up until today, still cant track it. I did email lazada customer service, they told me to wait until 2-5 feb.

thay gave you a fake tracking number... they could have shipped as a standard packet so no tracking or they even have not shipped... beware from small sellers

Simple user and Chinese student - NO chinapost representative
gaper
Pro
Posts: 364
Post Re: Help on tracking
on: January 24, 2016, 01:13
New Topic

Quote from patto122 on January 23, 2016, 14:26
Thanks very much for answering my question I really appreciate that,
Can I get any help with the new updates or why the china post website not updating on my items shipment and destination? its been a very long time on that and there should be at least new updates.
I really appreciate your help Thank you once again.

your parcel left china on jan 1, i don't really know an estimated time of arrival in Australia but keep in mind the holidays high volume... btw you'll see a tracking update after customs inspection. keep the tracking under control and check your buyer protection expiration, remember to open a dispute before expiration if parcel has not arrived

Simple user and Chinese student - NO chinapost representative
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