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Author Topic: Packaged stalled for 4 weeks?
good-
beetle
Newbie
Posts: 2
Post Packaged stalled for 4 weeks?
on: June 14, 2019, 22:26
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Hello, friend!
I've a package that's been stalled for almost 5 weeks, according to the following tracking site: http://t.track-chinapost.com/en#nums=RV920429371CN

The tracking number is RV920429371CN, is this normal?
chinapostv-
olunteer
Administrator
Posts: 46195
Post Re: Packaged stalled for 4 weeks?
on: June 15, 2019, 00:03
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RV920429371CN was sent to airline on May 25.

China Post will lost control of the parcel after sent to airline. so there will be no update anymore after sent to airline date.

After sent to airline, parcel will travel another 2 to 8 weeks to reach Mexico. Once the parcel arrives Mexico, Mexico Post tracking webpage will show local location status.

If your buyer protection is expiring, you should open dispute to paypal/aliexpress for lost parcel refund. Otherwise keep waiting.
good-
beetle
Newbie
Posts: 2
Post Re: Packaged stalled for 4 weeks?
on: June 15, 2019, 21:58
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Thank you! :3
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