Quote from infoseeker on February 2, 2018, 11:22
Hi,
I'm trying to have some information about my parcel shipped on the 1st of december 2017....
Tracking number on china post website gives poor informations and tracking with other websites gives me wrong informations.
I didn't receive package or notices of delivery.
Tracking number is: LM082061785CN.
Please someone help!!

Some packages to Germany are sent via France, which seem to confuse many tracking sites.

LM082061785CN was delivered in Germany on December 19th. I'm not sure if this parcel was delivered by DPD or DHL. You should contact them to find out where it was delivered.

If you didn't receive your parcel, your best recourse might be to file a dispute with your seller. I'm not sure how the dispute process works on different websites and for different payment methods, but I believe that at least for Visa, they have to prove the goods were delivered to the correct address.

For some reason, I can never get tracking results directly from DHL, Deutsche Post, or DPD for items sent to Germany. The only information I have to work from is the China Post tracking (which is updated with events from outside of China when other postal services send notice of them). So from my perspective, not being able to track a parcel with any of the German couriers is, unfortunately, normal. Possibly your experiences with them have been different, though?

I find it hard to believe that the information given by the tracking number would be wrong -- I have no reason to doubt that it accurately reflects the movements of the parcel it's associated with. That said, from the tracking, though, we don't have any way of knowing where in Germany the parcel was sent, or to whom. It's possible the address on the parcel was wrong, or that DHL/DPD/whomever delivered it to the wrong address. For all we know, your seller could have sent an item to a different customer in Germany, given you the same tracking number, and then sent you nothing.