Quote from shinatan on January 18, 2015, 07:23
Hi, my tracking number is RG107813483CN and the status has not been updated since last 30th December 2014, so it's stuck on Export Customs Scan

Can you update me if the parcel is still somewhere safe? Or if I have to contact my seller about this, thank you very much!

ECS status sometimes will take about 4 to 6 weeks to be updated, it does not means your parcel has any problem.

Quote from shubham on November 17, 2016, 17:21
I need latest status update on my parcel tracking no. RS261239506CN
LAST 3 updates were
Local Date and Time Country Location Event Type Mail Category Next Office Extra Information
10/21/2016 9:52:00 PM China 51810302 Receive item from customer (Otb) Air KOLKATA AIRPORT SORTING OFFICE
11/6/2016 5:31:00 PM China BEIJING Insert item into bag (Otb) Air KOLKATA AIRPORT SORTING OFFICE
11/7/2016 4:30:00 PM China BEIJING Send item abroad (EDI-received) Air KOLKATA AIRPORT SORTING OFFICE

1. This is the full tracking of your parcel:
China Post Register Air Mail Tracking System
Parcel No.RS261239506CN tracking result
2016-10-21 21:52:32.0 parcel center received
2016-10-21 22:12:02.0 parcel center customs scan
2016-10-21 23:04:25.0 leaving parcel center ，next station Shenzhen center
2016-10-22 02:11:03.0 Shenzhen Transit Station export security scan
2016-10-22 12:52:23.0 Shenzhen Transit Station export customs scan (domestic transit )
2016-10-22 12:52:23.0 Shenzhen Transit Station export customs scan (domestic transit )
2016-11-02 13:46:58.0 Shenzhen Transit Station export security scan
2016-11-02 13:47:35.0 Shenzhen Transit Station rejected
2016-11-02 13:48:14.0 Shenzhen Transit Station export customs scan (domestic transit )
2016-11-02 13:48:14.0 Shenzhen Transit Station export customs scan (domestic transit )
2016-11-05 20:15:05.0 Beijing Transit Station export security scan ,remark (safety check rejected )
2016-11-06 10:08:44.0 Beijing Transit Station rejected
2016-11-06 10:10:54.0 Beijing Transit Station export customs cleared

2. By the above tracking, you can see that your parcel had problem with China Post Export Security and Customs check.

3. The good news is that your parcel departed China for India and the last tracking is this:
2016-11-07 16:30
China, BEIJING, Send item abroad (EDI-received), Air, KOLKATA AIRPORT SORTING OFFICE

Hope this help.

Quote from Afis88 on November 24, 2016, 04:57
Hi my tracking number is RK506580148CN and has clearred custom on 23 Oct 2016..it is more then 4 weeks and no update..when will it arrive singapore..should i ask for refund from seller

1. Your parcel should had arrive in Singapore by know. You might want to contact seller and tell him you have not receive your parcel.

2. He might be able to call China Post Hot Line for your parcel, see what he is going to tell you about your parcel.

3. If everything fail, then open a dispute to get your money back.

Hope this help.