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Author Topic: No updates
Keyz
Newbie
Posts: 4
Post No updates
on: January 11, 2020, 21:15
New Topic

My package RW281679087CN hasnt been updated in days. I am wondering if it is lost. Any help is appreciated
chinapostv-
olunteer
Administrator
Posts: 46195
Post Re: No updates
on: January 11, 2020, 21:25
New Topic

http://track-chinapost.com/result_china.php?order_no=RW281679087CN shows the parcel was shipped From China Post Guangzhou office to US on Jan 2.

It is now some middle location between China Post system and USPS system(possibly airline warehouse in Guangzhou ,China or customs warehouse in US). You can not know exact situation when parcel is in such middle locations.

such no-information period can take 20 to 30 days . Once USPS gets the parcel from customs. Then USPS website will show its new status with US location.

If your buyer protection is expiring, open dispute for refund. Otherwise keep waiting.
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