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Author Topic: Where is my order No. RE063315805CN
Rizwanjave-
drana
Newbie
Posts: 2
Post Where is my order No. RE063315805CN
on: May 30, 2020, 10:54
New Topic

My order has been booked for 1 and half months back, in tracking its showing returned due to security reason, what is itand where my parcel is right now and when will it reach me, please give me datailed response.
chinapostv-
olunteer
Administrator
Posts: 45821
Post Re: Where is my order No. RE063315805CN
on: May 30, 2020, 11:06
New Topic

RE063315805CN was rejected by Guangzhou airport safety check point. What is inside?
Rizwanjave-
drana
Newbie
Posts: 2
Post Re: Where is my order No. RE063315805CN
on: May 31, 2020, 19:32
New Topic

It was containing n99 masks which were ordered from aliexpress.com, now what would happen to that order ? We need masks as we are healthcare providers and need this for fight against COVID-19.
chinapostv-
olunteer
Administrator
Posts: 45821
Post Re: Where is my order No. RE063315805CN
on: May 31, 2020, 19:40
New Topic

N99 mask has strict safety requirement. For public safety, China Government only allow exporter with safety and quality qualification to seller N99 mask. Otherwise the mask will be rejected by customs.

your seller does not have permit to seller N99 mask, you need open dispute to aliexpress for refund.
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