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Author Topic: undelivered becauseof lack of address
zaki mhay
Newbie
Posts: 2
Post undelivered becauseof lack of address
on: September 21, 2018, 12:42
New Topic

how can i retrieve my package and send it back again with me.tracking # LZ759884668CN

chinapostv-
olunteer
Administrator
Posts: 33868
Post Re: undelivered becauseof lack of address
on: September 21, 2018, 20:31
New Topic

Japan Post website shows the parcel is in TOKYO, ADACHINISHI, 123-8799, Returned to Sender, Incomplete Address.

You need call Japan Post to stop the return asap.

zaki mhay
Newbie
Posts: 2
Post Re: undelivered becauseof lack of address
on: September 22, 2018, 12:37
New Topic

i already called them and they told that they already bring it back to sender what can i do?

chinapostv-
olunteer
Administrator
Posts: 33868
Post Re: undelivered becauseof lack of address
on: September 22, 2018, 17:37
New Topic

You can do nothing. your money is gone. If you are sure the address error is caused by the seller, you should open dispute to seller for compensation of the non-arrival order.

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