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Author Topic: No update on my package
Vex2012
Newbie
Posts: 3
Post No update on my package
on: December 13, 2018, 13:26
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Says my package has been at the airport for about 2 weeks tracking number UQ308723087CN
chinapostv-
olunteer
Administrator
Posts: 45816
Post Re: No update on my package
on: December 13, 2018, 14:13
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you need post tracking number to get help.
Vex2012
Newbie
Posts: 3
Post Re: No update on my package
on: December 13, 2018, 15:38
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UQ308723087CN
chinapostv-
olunteer
Administrator
Posts: 45816
Post Re: No update on my package
on: December 14, 2018, 02:25
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http://track-chinapost.com/result_china.php?order_no=UQ308723087CN shows the parcel was shipped on Nov 8.

this kind of parcel starting with U is china post ordinary parcel. China Post will not scan and update its status after it left first post office. so you can not see new status and know where it is now.

This is a slow and cheap service for low value item. china post ordinary parcel might take 4 to 12 weeks to reach your country.

If your buyer protection is expiring, you should open dispute to paypal/aliexpress for lost parcel refund. Otherwise keep waiting.
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