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Author Topic: Help with package to USA. No information after 3 weeks.
BerryAle
Newbie
Posts: 7
Post Help with package to USA. No information after 3 weeks.
on: March 26, 2019, 17:06
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I ordered an item on aliexpress on 3/1/19.

Aliexpress says it was shipped on 3/5/19.

There are no updates after 3/6/19.

China Post has no information on this item.

Here is the tracking number: LN824114313CN

Could anyone help me locate this package?

Thanks
chinapostv-
olunteer
Administrator
Posts: 45812
Post Re: Help with package to USA. No information after 3 weeks.
on: March 26, 2019, 17:21
New Topic

http://track-chinapost.com/result_global.php?code=LN824114313CN shows No shipping record. This means your seller never actually shipped anything yet. you might be scammed.
you should open dispute to aliexpress against fraud and claim refund.
BerryAle
Newbie
Posts: 7
Post Re: Help with package to USA. No information after 3 weeks.
on: March 26, 2019, 17:40
New Topic

Thank you for your reply.

I see that there is no shipping record on track-chinapost.com.

However, aliexpress shows that it was "outbound in sorting center" on 3/6/19.

I would post a screenshot, but that feature doesn't seem to work.

Is it possible that this package is being handled by a different carrier?

Thanks
chinapostv-
olunteer
Administrator
Posts: 45812
Post Re: Help with package to USA. No information after 3 weeks.
on: March 26, 2019, 18:27
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LN824114313CN IS FAKE NUMBER. NO OTHER CARRIER HAS SUCH NUMBER.
BerryAle
Newbie
Posts: 7
Post Re: Help with package to USA. No information after 3 weeks.
on: April 9, 2019, 04:37
New Topic

Sorry for the delay, I have not had any luck resolving this issue.

I understand that there is no record of this package on track-chinapost.com. However, track24.com shows that the package was accepted by the carrier and was inbound and outbound out of sorting center:

http://track24.net/service/ALIEXP/tracking/LN824114313CN

There was a failure, but it looks like it was resolved.

Does this really look like a fake tracking number? Does anyone know how I can get more information about this package?

Aliexpress says I need to wait until the middle of May before they will look into this.

I would appreciate any help.

Thanks
chinapostv-
olunteer
Administrator
Posts: 45812
Post Re: Help with package to USA. No information after 3 weeks.
on: April 9, 2019, 05:23
New Topic

track24 should be a fake site. their tracking result can not be trusted.
BerryAle
Newbie
Posts: 7
Post Re: Help with package to USA. No information after 3 weeks.
on: April 9, 2019, 05:48
New Topic

Thanks.

Is Cainiao trustworthy? It says the same thing:

http://global.cainiao.com/detail.htm?mailNoList=LN824114313CN&spm=a3708.7860688.0.d01
chinapostv-
olunteer
Administrator
Posts: 45812
Post Re: Help with package to USA. No information after 3 weeks.
on: April 9, 2019, 06:20
New Topic

cainiao says only result "Order information received by carrier". This means your seller applied a tracking number from ALIEXPRESS, but never actually shipped anything.

You should open dispute to aliexpress against fraud.
BerryAle
Newbie
Posts: 7
Post Re: Help with package to USA. No information after 3 weeks.
on: April 10, 2019, 01:40
New Topic

OK, thanks for your help.

Aliexpress says I have to wait another month before they will do anything. I was just trying to find if there was some way the package might still exist.

Thanks again
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