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Author Topic: Can’t find order
Dawng
Newbie
Posts: 10
Post Can’t find order
on: July 23, 2019, 02:55
New Topic

Hi I can not get order updates can you please let me know what the status of order number LT957399718CN is. Thanks.

chinapostv-
olunteer
Administrator
Posts: 38161
Post Re: Can’t find order
on: July 23, 2019, 04:42
New Topic

LT957399718CN was just shipped from Nanjing to USA on Jul 22.

Your parcel should be in some middle location between China and USA(possible airport in Nanjing or customs warehouse in USA). You can not know exact location at this moment.

Normally parcel will keep travel another 10 to 20 days to arrive USA and pass US customs. After US customs gives the parcel to USPS, you will see new status in usps website.

Everything looks normal, please wait some more time.

Dawng
Newbie
Posts: 10
Post Re: Can’t find order
on: July 23, 2019, 10:58
New Topic

So you definitely see that it shipped? I should not file a dispute?

chinapostv-
olunteer
Administrator
Posts: 38161
Post Re: Can’t find order
on: July 23, 2019, 15:55
New Topic

LT957399718CN was shipped on Jul 22. So if your buyer protection is still valid, no need file dispute. If buyer protection is expiring, you need ask seller extend protection.

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