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Author Topic: Tracking has not updated in 2 months
ViviB
Newbie
Posts: 2
Post Tracking has not updated in 2 months
on: February 19, 2021, 21:52
New Topic

Hello, the tracking for one of my parcels has not updated since December 15th. The tracking number is CP398543302CN. Do you think the package is lost? What should I do?

chinapostv-
olunteer
Administrator
Posts: 30333
Post Re: Tracking has not updated in 2 months
on: February 20, 2021, 01:47
New Topic

such CP***CN is called SAL parcel, its moving and updating is extremely slow (2 to 6 months). I can not say it is lost now.

Right now you can't do anything except waiting. If your buyer protection is expiring, you need to open dispute to get your money back first. Once you get this item, then pay back to your seller.

ViviB
Newbie
Posts: 2
Post Re: Tracking has not updated in 2 months
on: February 25, 2021, 22:44
New Topic

Ok, thank you

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