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Author Topic: Status of shipment CL129680316NL
richardepk-
e
Newbie
Posts: 1
Post Status of shipment CL129680316NL
on: November 21, 2025, 09:14
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I sent a shipment on 23th October 2025, which left Holland on 25th October 2025. It still says "on route" and hasnt arrived at the recipients adress yet. Can you provide me with any information?

chinapostv-
olunteer
Administrator
Posts: 13677
Post Re: Status of shipment CL129680316NL
on: November 21, 2025, 16:34
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CL129680316NL arrived in Yiwu Post office on Nov 10 but recipient has never made customs clearance. Two possibilities:
1)Recipient does not want to accept the parcel. This often happens when parcel is a return item for refund. This is not a shipping problem. China Post can not do anything. You need to contact your marketplace to report fraud.

2)The recipient's mobile phone number is not printed in the parcel. China Post need mobile phone number to notify recipient to make customs clearance and delivery.
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