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Author Topic: Status of package CR911622218DE
shaoleen
Newbie
Posts: 7
Post Re: Status of package CR911622218DE
on: March 24, 2026, 06:40
New Topic

Thank you for this response. Somehow, somewhere is a gap or misunderstanding here.
I got this as the new response from the recipient:

"We called the post office and the customs many times today.
Post office replied the parcel still in checking processing in customs,
customs said the parcel label is not complete for the address and phone info, wait for the post office to complete the info.

Thats why we dont get the inform from customs ever, pls contact your local post office or the carriers you use to confirm the info in computer.
We will also contact the post office to see how we can get the parcel.
You sent to the imcompletely address and congisnee info, we usually can not get the parcel in this way.
If you dont trust us, you can also call SHENZHEN customs to check your parcel status: 0755-26756110, operating time（Mon-Fri）：9:00-12:00 14:00-17:00."
chinapostv-
olunteer
Administrator
Posts: 13916
Post Re: Status of package CR911622218DE
on: March 24, 2026, 06:57
New Topic

China Post won't tell recipient to ask shipper " contact your local post office or the carriers you use to confirm the info in computer" . The recipient does not want to accept the parcel. He is giving you new excuse to reject the parcel. You just waste your time to talk this bad seller.
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