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Author Topic: Order not received #LZ360728562CN
sarahbotel-
ho
Newbie
Posts: 1
Post Order not received #LZ360728562CN
on: January 31, 2026, 19:11
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I ordered shoes from Salomonclearance and they have been shipped to Edmonton but Im from Montreal and I have put the right adress. I have the tracking from Canada Post and its says its shipped in Edmonton with no adress on it. What can I do?

chinapostv-
olunteer
Administrator
Posts: 15355
Post Re: Order not received #LZ360728562CN
on: February 1, 2026, 10:33
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Canada Post only deliver the parcel to the address printed in the parcel. Obviously your seller printed wrong address or he gave you other people's tracking number.

You need claim refund from seller.

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