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Author Topic: LZ573622755CN
potter744
Newbie
Posts: 2
Post LZ573622755CN
on: February 17, 2021, 11:51
New Topic

Hi Dear Officers

Hi - please help me with an update on this package. I can see that the product I bought was Zhengzhou Released from import customs on January 12th. I don't have any information or idea where the product is or where the hamgi location is. Can you help me on this topic? The sender company does not have any information about the subject.

Best Regards
Serkan Ilgın

chinapostv-
olunteer
Administrator
Posts: 46470
Post Re: LZ573622755CN
on: February 17, 2021, 20:46
New Topic

Zhengzhou Released from import customs is a bad news which means your parcel was rejected by China customs. It might have copyright or safety problem.

You have to open dispute to seller for refund.

potter744
Newbie
Posts: 2
Post Re: LZ573622755CN
on: March 1, 2021, 06:23
New Topic

When I search the product from the tracking number, I cannot reach any information. It has been more than 2 months. Is the product at the chine customs point or is it still in shipping status, can you be checked by you?
is there any chance to checking system , where is the last position on my product .?

Shipping num : LZ573622755CN

chinapostv-
olunteer
Administrator
Posts: 46470
Post Re: LZ573622755CN
on: March 1, 2021, 06:44
New Topic

The parcel was rejected by china customs in Zhengzhou. No further detail about this item. The only thing you can do is to open dispute and claim refund from seller. You won't have chance to get it in future.

cphelper
Pro
Posts: 482
Post Re: LZ573622755CN
on: March 1, 2021, 06:56
New Topic

http://track-chinapost.com/result_china.php?order_no=LZ573622755CN shows the parcel was Released from import customs on Jan.12, it is means the parcel should be returned to the shipper.
Suggest you open the dispute for refund.

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