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Author Topic: Item returned
Faiza11
Newbie
Posts: 2
Post Item returned
on: January 11, 2021, 16:56
New Topic

Hello,

When tracking my parcel, I found out that they returned it to sender because it was not claimed. What can I do in this case? I'm trying to reach the sender for another shipment but no response.

chinapostv-
olunteer
Administrator
Posts: 45984
Post Re: Item returned
on: January 11, 2021, 19:19
New Topic

If your parcel tracking result shows returned, no matter seller received the return or not, You need open dispute to paypal/aliexpress/amazon(whichever you paid money to) and claim refund.

Faiza11
Newbie
Posts: 2
Post Re: Item returned
on: January 13, 2021, 13:35
New Topic

Hello,
Thank for your response, but I ordered from a dropshipping website appearantly. So to whom I should claim refund?
I also noticed that this dropshipping website sells items from aliexpress.

chinapostv-
olunteer
Administrator
Posts: 45984
Post Re: Item returned
on: January 13, 2021, 17:45
New Topic

How did you pay your dropshipping seller? if it was paypal, then open dispute to paypal. If not, call your bank and file charge back against fraud.

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