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Author Topic: Item returned from export Customs/Security
Brbrbr
Newbie
Posts: 7
Post Item returned from export Customs/Security
on: November 25, 2025, 22:34
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Could you please explain what “Item returned from export Customs/Security” means?
My tracking number is LZ330979575CN.

Thank you so much for your help!

chinapostv-
olunteer
Administrator
Posts: 13677
Post Re: Item returned from export Customs/Security
on: November 26, 2025, 00:27
New Topic

LZ330979575CN has some item which triggered security alert in airline check point and was returned to China Post. China Post will send it to another airline and do security scan again in a couple of days.

Brbrbr
Newbie
Posts: 7
Post Re: Item returned from export Customs/Security
on: November 27, 2025, 03:53
New Topic

Thank you so much for your response! The Shop app says that it was returned to the sender. Is that means the seller or China Post?
This item is a Christmas gift, and I am really worrying that it won’t be delivered on time.

Thank you again for your help ❤️

chinapostv-
olunteer
Administrator
Posts: 13677
Post Re: Item returned from export Customs/Security
on: November 27, 2025, 06:18
New Topic

For unknown reason, this airline doesn't want to accept this parcel and returned to item to China Post not sender. China post will try to send it to another airline in a couple of days.

Brbrbr
Newbie
Posts: 7
Post Re: Item returned from export Customs/Security
on: November 30, 2025, 23:07
New Topic

Hi. Thank you again for your answer!
I saw that the estimated delivery date has changed. Does it mean that my parcel is ready to be shipped again?

Thank you so much and have a great day!

chinapostv-
olunteer
Administrator
Posts: 13677
Post Re: Item returned from export Customs/Security
on: December 1, 2025, 00:54
New Topic

Quote from Brbrbr on November 30, 2025, 23:07
Hi. Thank you again for your answer!
I saw that the estimated delivery date has changed. Does it mean that my parcel is ready to be shipped again?

Thank you so much and have a great day!

YES. china post sent the item to another airline on Nov 28.

Brbrbr
Newbie
Posts: 7
Post Re: Item returned from export Customs/Security
on: December 1, 2025, 20:42
New Topic

YES. china post sent the item to another airline on Nov 28.

Why it does not track than? Is something has happened?

I am very sorry for bothering you, but I really need this item.

chinapostv-
olunteer
Administrator
Posts: 13677
Post Re: Item returned from export Customs/Security
on: December 1, 2025, 20:49
New Topic

Quote from Brbrbr on December 1, 2025, 20:42

YES. china post sent the item to another airline on Nov 28.

Why it does not track than? Is something has happened?

I am very sorry for bothering you, but I really need this item.

Next scan might take about one or two weeks after USPS get the item from US import customs. USPS processing recently is slow because US government applied some new import regulations on parcels from China , you need to wait.

Brbrbr
Newbie
Posts: 7
Post Re: Item returned from export Customs/Security
on: December 1, 2025, 21:30
New Topic

Next scan might take about one or two weeks after USPS get the item from US import customs. USPS processing recently is slow because US government applied some new import regulations on parcels from China , you need to wait.

But does it leave China?
Thank you so much, I'm very sorry for asking.

chinapostv-
olunteer
Administrator
Posts: 13677
Post Re: Item returned from export Customs/Security
on: December 1, 2025, 21:35
New Topic

Quote from Brbrbr on December 1, 2025, 21:30

Next scan might take about one or two weeks after USPS get the item from US import customs. USPS processing recently is slow because US government applied some new import regulations on parcels from China , you need to wait.

But does it leave China?
Thank you so much, I'm very sorry for asking.

the parcel has left China Post system. You can not know exact location (China or USA) until USPS get it from US customs and scan and update the new status. The status-blind period normally will take about 7 business days (sometimes can take up to 4 weeks in rush season).

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