China Post Forum

Welcome Guest 

Show/Hide Header

Welcome Guest, posting in this forum requires registration.





Pages: [1] 2
Author Topic: Delivery problem
josemazeve-
do
Newbie
Posts: 8
Post Delivery problem
on: January 26, 2021, 16:56
New Topic

Hello, my order has been shipped from china to portugal one week ago and since then i have had no information on the order. Can soi have some help? thanks.
The order id is LZ619839376CN.
it was sent on the 19/01
thank you

chinapostv-
olunteer
Administrator
Posts: 27753
Post Re: Delivery problem
on: January 26, 2021, 18:41
New Topic

http://track-chinapost.com/startairmail.php shows LZ619839376CN was sent to airline on Jan 20. It is waiting for flight space to Europe.

Waiting time normally will take 4 to 6 weeks, you will see next update after parcel gets flight and arrive Portugal. Just be patient.

josemazeve-
do
Newbie
Posts: 8
Post Re: Delivery problem
on: January 27, 2021, 16:31
New Topic

So do you have any idea what day it will arrive? Thank you

chinapostv-
olunteer
Administrator
Posts: 27753
Post Re: Delivery problem
on: January 27, 2021, 20:50
New Topic

As I mentioned before , Waiting time normally will take 4 to 6 weeks starting from Jan 20. Based on our stat, you have 80% chance to get this item by end of February.

josemazeve-
do
Newbie
Posts: 8
Post Re: Delivery problem
on: January 31, 2021, 18:22
New Topic

Ok is it possible it will be faster? Thanks

chinapostv-
olunteer
Administrator
Posts: 27753
Post Re: Delivery problem
on: January 31, 2021, 19:08
New Topic

Quote from josemazevedo on January 31, 2021, 18:22
Ok is it possible it will be faster? Thanks

yes. It is possible. About 15% parcel arrives in less than 4 weeks.

josemazeve-
do
Newbie
Posts: 8
Post Re: Delivery problem
on: February 16, 2021, 09:19
New Topic

Hey. It has been 4 weeks and still no updates. Does it take 4 to 6 weeks to be shipped or 4 to 6 weeks to arrive at my home? thanks

chinapostv-
olunteer
Administrator
Posts: 27753
Post Re: Delivery problem
on: February 16, 2021, 23:26
New Topic

http://track-chinapost.com/result_china.php?order_no=LZ619839376CN shows the item just arrived Lisbon. Portugal post will deliver it very soon.

Please contact your local post office(CTT) for more information.

josemazeve-
do
Newbie
Posts: 8
Post Re: Delivery problem
on: February 18, 2021, 09:03
New Topic

Thanks a lot for your help. Cheers

josemazeve-
do
Newbie
Posts: 8
Post Re: Delivery problem
on: February 18, 2021, 16:29
New Topic

Will i have any problems with the customs? My order was 46€ and in Portugal you are ok if it is under 22€! Thanks

Pages: [1] 2