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Author Topic: package not received but noted delivered
d.a.v.i.d
Newbie
Posts: 4
Post package not received but noted delivered
on: May 28, 2020, 14:49
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Hello
I wanted to report this seller to you: Beautiful Offi-ce Store Aliexpress
package n° LE650484104CN
this seller gave me a wrong tracking number
so as not to send me the parcel!
to avoid!
chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: package not received but noted delivered
on: May 28, 2020, 18:18
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France Post website shows LE650484104CN arrived France on May 5 ( Votre courrier est déposé dans la boîte à lettres du destinataire).

Please contact France Post for delivery detail.
d.a.v.i.d
Newbie
Posts: 4
Post Re: package not received but noted delivered
on: May 28, 2020, 20:25
New Topic

I know that the tracking of the package says that the package has been delivered but this package has not been delivered to my home even if I gave the seller a good address!
The seller does not recognize that he made a mistake in the parcel number or that he never sent me the parcel!
So to date, there is nothing I can do to get my money back!
This is why I affirm that this seller is dishonest!
d.a.v.i.d
Newbie
Posts: 4
Post Re: package not received but noted delivered
on: May 28, 2020, 20:28
New Topic

Can you give me as much information as possible on this tracking number, including the delivery address, so that I can prove to Aliexpress that this package was delivered to the wrong address?
d.a.v.i.d
Newbie
Posts: 4
Post Re: package not received but noted delivered
on: May 28, 2020, 20:33
New Topic

Thanks for your help!
I have already contacted the post office in France who do not want to give me a certificate that the package has been delivered to Flumet and not to Le Havre!
For them the package has been delivered so they do not want to make a certificate that says otherwise!
I am in a dead end because this seller does not recognize his mistakes!
chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: package not received but noted delivered
on: May 28, 2020, 20:53
New Topic

If you paid with paypal, you no need any certifcate. You just need open dispute. Seller need to prove he has delivered the parcel. If he can not get such certificate, you will get refund.
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