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Author Topic: disgruntle customer
nijernatal-
lia
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Posts: 62
Post disgruntle customer
on: November 1, 2013, 20:22
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Store: pinky shop

stay far from them. i order a dress and paid 51.69 for the dress, they later contacted me to inform they dress price increase so i need to buy another one. all this after i paid for at the original price. i canceled my order and ask for full refund. this my first time using aliexpress.com and i been burn twice

Store: Sunbow Dress (advanced custom factory)
i order a veil over two (2) weeks now and still cant find the tracking information. i open a dispute and request a full refund. i cant say i'll be ordering anything more from China its too frustrating.plus some of the buyers are thieves.

just hoping i get the remainder of my order in time for me wedding in december
aliexpress-
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Post Re: disgruntle customer
on: November 1, 2013, 22:59
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RB821815484CN is n Shanghai airport waiting for airline space to USA.
LN142624248CN is in Changsha airport waiting for transit airline to JFK airport ,NY.
nijernatal-
lia
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Posts: 62
Post Re: disgruntle customer
on: November 2, 2013, 01:19
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So none of my packages have left China
aliexpress-
or
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Posts: 1018
Post Re: disgruntle customer
on: November 2, 2013, 05:46
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Quote from nijernatallia on November 2, 2013, 01:19
So none of my packages have left China

No.
nijernatal-
lia
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Posts: 62
Post Re: disgruntle customer
on: November 2, 2013, 14:35
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So the seller contacted me asking me to cancel the dispute on "aliexpress" and they'll refund me through PayPal. But I didn't use PayPal to pay them I use my credit card.What should I do
chinapostv-
olunteer
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Posts: 45841
Post Re: disgruntle customer
on: November 2, 2013, 19:48
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you should contact aliexpress customer service directly and ask for refund. Do not cancel the dispute.
nijernatal-
lia
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Posts: 62
Post Re: disgruntle customer
on: November 3, 2013, 00:22
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RB717676704CN: they contact me and told me they track the package down. Almost three weeks since I orders and its just showing up. I track it down in Suzhou people's government area waiting for collection.I need advice
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