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Author Topic: Package shoes 2 different departure dates
Shanshu
Newbie
Posts: 23
Post Package shoes 2 different departure dates
on: September 20, 2019, 05:43
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Hello

My package showed a ‘dispatch from outward office of exchange’ on the 16th September and then again on the 18th September — I am confused how an item can be dispatched out of the country on 2 separate dates?
Can you clarify please?
Thanks
Tracking number : LL723968406CN

chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: Package shoes 2 different departure dates
on: September 20, 2019, 08:00
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http://track-chinapost.com/result_china.php?order_no=LL723968406CN shows the parcel was just sent to airline warehouse on Sep 18. It should take 10 to 20 days to reach Sydney. please be patient.

Shanshu
Newbie
Posts: 23
Post Re: Package shoes 2 different departure dates
on: September 20, 2019, 08:39
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Thanks for the reply

That link shows ‘dispatch outwards office of exchange’ for both the 16th and the 18th - I can’t see any mention of a wharehouse

I’m not being impatient - I’m just confused as to how it can show to different dates for dispatch?

chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: Package shoes 2 different departure dates
on: September 20, 2019, 09:02
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First dispatch to airline warehouse on Sep 16 failed. Then china post made 2nd dispatch on Sep 18. So far no update mean the dispatch should be ok.

Shanshu
Newbie
Posts: 23
Post Re: Package shoes 2 different departure dates
on: September 20, 2019, 21:07
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Ah — ok that explains that I guess - thanks

I’ve never had anything take 10-20 days - it’s usually 5-7 days tops & haven’t experienced this either but I appreciate your update -

Shanshu
Newbie
Posts: 23
Post Re: Package shoes 2 different departure dates
on: September 22, 2019, 11:23
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As there has been no update since 18/9 does that mean it isn’t on its way to Aus as the tracking says but still in China?

Sorry to be a pain — When I made the order of n 12/9 I explained to the vendor that I am flying our of state on Tuesday 24th for a week or so & he was very firm that parcel would be here before then — that looks very unlikely unless the tracking on Wednesday that states it had left China is correct — I’m just trying to figure out if I need to have it re-directed or something.
Thanks

Shanshu
Newbie
Posts: 23
Post Re: Package shoes 2 different departure dates
on: September 22, 2019, 11:30
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Imageupload images

chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: Package shoes 2 different departure dates
on: September 22, 2019, 13:08
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no news means good news. Normally this means the parcel is outside China and none can update its status anymore.

normally parcel will travel another 10 to 20 days to pass Australia customs and sorted by AusPost. Once AusPost scans the parcel, you will see new update in Australia Post website. Please be patient.

Shanshu
Newbie
Posts: 23
Post Re: Package shoes 2 different departure dates
on: September 22, 2019, 20:04
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Out of China is great — I am not impatient - just trying to figure out if I need to redirect it as I’m going interstate tomorrow
Thanks!!

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