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Author Topic: No tengo noticias sobre mi pedido
Icalvaruiz
Newbie
Posts: 1
Post No tengo noticias sobre mi pedido
on: December 15, 2019, 23:29
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El número de rastreo es el RV235058253CN y la compra la hice desde el 15 de noviembre del 2019 podrían darme alguna información.

chinapostv-
olunteer
Administrator
Posts: 45818
Post Re: No tengo noticias sobre mi pedido
on: December 16, 2019, 05:07
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http://track-chinapost.com/result_china.php?order_no=RV235058253CN shows the parcel was sent to airline on Nov 17. It is on the way to Mexico.

China Post will lost control of the parcel after sent to airline. so there will be no update anymore after sent to airline date.

Sent to airline does not mean you will get the parcel very soon. It will keep waiting 5 to 10 days in airline warehouse waiting flight space and another 1 to 4 weeks import customs processing in destination country(speed depending on country). The status will stuck at "sent to airline" during this 2 to 8 weeks period.

Once it passes import customs clearance, Correos Mexico will scan and update its new location for China Post database and you will see new status.

If your buyer protection is expiring, open dispute for refund. Otherwise keep waiting.

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