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Author Topic: Confused about my Package HELP!
german1
Newbie
Posts: 2
Post Confused about my Package HELP!
on: March 26, 2019, 02:43
New Topic

Can someone help me with this...
I ordered something and it keeps saying shipment by airplane or shipped by airline
Code: RV803418773CN
Please help

chinapostv-
olunteer
Administrator
Posts: 45820
Post Re: Confused about my Package HELP!
on: March 26, 2019, 05:04
New Topic

http://track-chinapost.com/result_china.php?order_no=RV803418773CN shows the number was sent to airline on Mar 22.
China Post will lost control of the parcel after sent to airline. so there will be no update anymore after sent to airline date.

Sent to airline does not mean you will get the parcel very soon. It will keep waiting 5 to 10 days in airline warehouse waiting flight space and another 1 to 4 weeks import customs processing in destination country(speed depending on country). The status will stuck at "sent to airline" during this 2 to 8 weeks period.

Once it passes import customs clearance, Correos Chile will scan and update its new location for China Post database and you will see new status.

If your buyer protection is expiring, open dispute for refund. Otherwise keep waiting.

german1
Newbie
Posts: 2
Post Re: Confused about my Package HELP!
on: March 26, 2019, 14:57
New Topic

Thank you

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