Quote from nosille on August 16, 2016, 17:57
For some reason, my package has traveled from Suzhou to Shanghai back to Suzhou. Can anyone explain why this is happening?

Parcel No.RK431789638CN tracking result
2016-08-09 11:32:11.0 Suzhou city parcel process center received
2016-08-09 19:06:44.0 Suzhou city parcel process center customs scan
2016-08-09 20:27:04.0 leaving Suzhou city parcel process center ，next station Suzhou center
2016-08-10 08:22:09.0 Suzhou Transit Station export security scan
2016-08-10 09:24:24.0 Suzhou Transit Station export customs cleared
2016-08-12 10:55:00.0 arrive Shanghai Int'l Airport
2016-08-12 11:32:15.0 leaving Shanghai Int'l Airport going to next airport/seaport
2016-08-15 15:01:43.0 arrive Suzhou city Post Office parcel process center delivery office
2016-08-15 15:04:15.0 Suzhou city Post Office parcel process center 已rejected
2016-08-15 15:04:15.0 Suzhou city parcel process center received
2016-08-15 15:09:48.0 Suzhou city parcel process center customs scan
2016-08-15 19:55:19.0 leaving Suzhou city parcel process center ，next station Suzhou center

1. It's probably because the Airline refuse the parcel to get on board the Aircraft so it went back to the original post office. You can see also that when they scan it here:
2016-08-15 15:04:15.0 Suzhou city Post Office parcel process center 已rejected

The parcel was rejected, but possibly after further verification, everything was OK.

2. So now the parcel is trying again to go back to an Airfield to get aboard an Aircraft. You just need to follow you parcel to see some more scan to it.

3. You might want to advise the seller about your parcel also, and give him the full scan of it so he can understand what you are saying.

Hope this help.

Quote from nosille on August 23, 2016, 14:01
int077, thank you for the help. I notice that there hasn't been an update for this package since 8/15/2016. Can you shed any light on the issue?
Thanks!

1. May I suggest you contact seller as soon as possible and tell him the parcel is not moving and give him the full scanning in the above post.

2. Also tell him that the parcel was rejected. He will/might be able to call China Post Hot Line: 11185, to find out what is wrong with the parcel.

Hope this help.