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Author Topic: where is my parcel
andrewboul-
anger
Newbie
Posts: 3
Post where is my parcel
on: February 12, 2018, 20:10
New Topic

HI: I have received a e-mail from the seller on the 01-02-18 with the mention (SHIPPED)
Economy Shipping from China/Hong-Kong/Taiwan. RG935015760CN track number
I have checked for tracking and I have the mention (no shipping record)
I live in Canada. P.Q

shadowspar
Pro
Posts: 1633
Post Re: where is my parcel
on: February 12, 2018, 20:46
New Topic

Your seller never sent you anything. After China Post receives a parcel, the tracking number will start working within 48 hours.

Ask your seller when they are going to ship your item. If you don't like the answer, open a dispute and get your money back.

andrewboul-
anger
Newbie
Posts: 3
Post Re: where is my parcel
on: February 15, 2018, 20:23
New Topic

Thanks for the info. I have sent a e-mail to the seller and I have no response
3 days today. How many time must wait before open a Dispute on Paypal?
the C.N.Y can be the cause for the delay to have a return to the e-mail?

andrewboul-
anger
Newbie
Posts: 3
Post Re: where is my parcel
on: February 22, 2018, 03:43
New Topic

I open a dispute on Paypal and 2 days later the seller refund me.
I have no more explanation by the seller..

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