Quote from radhak on October 25, 2016, 17:08
The tracking number is RJ855514316CN. Can you check now pls?
I will call the toll free number.

If the package does not arrive, will my money be refunded? When will that be triggered?

1. This is the tracking of your parcel:
Number: RJ855514316CN
Package Status: In Transit
Destination Country: India
2016-10-25 14:53 India, BANGALORE CITY RMS, Send item out of sorting centre (Inb), Air, KOLKATA AIRPORT SORTING OFFICE
2016-10-25 12:33 India, BANGALORE CITY RMS, Receive item at sorting centre (Inb), Air, KOLKATA AIRPORT SORTING OFFICE
2016-10-24 14:33 India, BANGALORE SUB FGN POST, Send item to domestic location (Inb), Air, CRC BANGLORE STG TD
2016-10-02 12:30 India, KOLKATA FOREIGN LCAO, Transfer from office of exchange (Inb), Air, CED BANGALORE
2016-10-02 09:03 India, KOLKATA FOREIGN LCAO, Receive item at office of exchange (Inb), Air, KOLKATA AIRPORT SORTING OFFICE
2016-09-29 16:30 China, BEIJING, Send item abroad (EDI-received), Air, KOLKATA AIRPORT SORTING OFFICE
2016-09-28 10:53 China, BEIJING, Insert item into bag (Otb), Air, KOLKATA AIRPORT SORTING OFFICE
2016-09-28 10:51 China, BEIJING, Insert item into bag (Otb), Air, KOLKATA AIRPORT SORTING OFFICE
2016-09-20 20:32 China, 31126600, Receive item from customer (Otb), Air, KOLKATA AIRPORT SORTING OFFICE
Origin Country: China
2016-10-02 09:03 India Calcutta, to Exchange Bureau
2016-10-02 09:03 Calcutta, the transfer of customs
2016-10-02 09:03 India Calcutta, to Exchange Bureau
2016-09-28 23:55 Beijing airport terminal, left hand navigation
2016-09-28 23:41 Beijing airport terminal, arrival
2016-09-28 09:53 Exchange Bureau in Beijing, has been exported
2016-09-27 21:27 Exchange Bureau in Beijing, have been exported to open
2016-09-21 10:38 Exchange Bureau of Hangzhou, have been exported to each other (internal transit)
2016-09-21 09:28 Exchange Bureau in Hangzhou, has been exported to open
2016-09-20 22:48 DM branch of Xiaoshan District, Hangzhou City, away, the next stop "Center of Hangzhou"
2016-09-20 20:32 DM branch of Xiaoshan District, Hangzhou City,
2016-09-20 20:32 DM branch of Xiaoshan District, Hangzhou City, has received send
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Hope this help.

Quote from radhak on October 25, 2016, 23:48
Thank you.

My question was if the package does not get delivered will I get the amount refunded? Also when should that be triggered.

1. Why should the parcel not get deliver to you it's in India. If ever it not deliver and it goes back to the seller, then you could ask for a refund minus the postage. But that you have to contact the seller about it and make the arrangement.

2. If it does not go back to seller and the parcel is destroy by Customs, then you loose your money.

Hope this help.