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Author Topic: Orders not showing up in tracking
chinapostv-
olunteer
Administrator
Posts: 30685
Post Re: Orders not showing up in tracking
on: May 17, 2018, 16:54
New Topic

Quote from Hodge555 on May 17, 2018, 16:34
I have been given the following tracking info for my purchase via AliExpress but I don't seem to be able to track it, is it a scam or just a delay in the process?
Tracking number: LZ310702735CN
Logistics company: ePacket
Shipment time: 2018-05-03 20:38:02
Shop name: FLYER FISH

http://track-chinapost.com/result_eub.php?code=LZ310702735CN shows the number has no record. Your seller did not ship you anything.

You should push seller to ship the goods immediately. Tell him if you can not get tracking result in next 2 days, you will open dispute against fraud.

Hodge555
Newbie
Posts: 2
Post Re: Orders not showing up in tracking
on: May 18, 2018, 21:27
New Topic

Thanks, I'll try to chase them

karakaya_o
Newbie
Posts: 3
Post Re: Orders not showing up in tracking
on: May 25, 2018, 01:49
New Topic

Hello LS985894130CN is it a fake number? The code was added to Dhgate on 24 may.

chinapostv-
olunteer
Administrator
Posts: 30685
Post Re: Orders not showing up in tracking
on: May 25, 2018, 02:14
New Topic

Quote from karakaya_o on May 25, 2018, 01:49
Hello LS985894130CN is it a fake number? The code was added to Dhgate on 24 may.

http://track-chinapost.com/result_eub.php?code=LS985894130CN shows the number has no record. Your seller has not shipped anything yet.

You should push seller to ship the goods immediately. Tell him if you can not track real shipment date by next Tuesday, you will file complaint to DHGATE against fake shipment information.

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