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Author Topic: No update since December 2nd
sparrow
Newbie
Posts: 1
Post No update since December 2nd
on: January 11, 2017, 22:26

Two packages were mailed at the same time, one arrived in 2 weeks.

This one hasn't been updated on any tracker since December 2nd.

Tracking number: (Package was delivered.)

Thank you.

int077
Pro
Posts: 7760
Post Re: No update since December 2nd
on: January 11, 2017, 23:37

1. I have the same tracking has you, maybe the parcel got lost or misplace.

2. May I suggest to contact your seller and tell him you have not receive your parcel and have him call China Post EMS to find out more information about your parcel.

3. In worst case scenario open a dispute.

Thanks

Riajlpool
Newbie
Posts: 12
Post Re: No update since December 2nd
on: January 11, 2017, 23:50

Can somebody help me my parcel has been in transit to U.K. For 5 weeks from China tracking seems to be valid?

I ordered a An item Saturday the seller shipped Monday I try to track and it says no shipping record Can someone help

int077
Pro
Posts: 7760
Post Re: No update since December 2nd
on: January 12, 2017, 00:01

Quote from Riajlpool on January 11, 2017, 23:50
Can somebody help me my parcel has been in transit to U.K. For 5 weeks from China tracking seems to be valid?

1. Without the tracking number it's very difficult to help you.

2. Have you contacted your seller, what is he saying about your parcel. Has he call China Post EMS hot line to find more information about your parcel.

Thanks.

Riajlpool
Newbie
Posts: 12
Post Re: No update since December 2nd
on: January 12, 2017, 09:47

LX227637661CN Tracking number thanks

I ordered a An item Saturday the seller shipped Monday I try to track and it says no shipping record Can someone help

Riajlpool
Newbie
Posts: 12
Post Re: No update since December 2nd
on: January 12, 2017, 09:48

Can not get through to ems/track China post because it's not in English

I ordered a An item Saturday the seller shipped Monday I try to track and it says no shipping record Can someone help

chinapostv-
olunteer
Administrator
Posts: 21189
Post Re: No update since December 2nd
on: January 12, 2017, 17:06

LX227637661CN was shipped on Dec 2. normally such ePacket parcel should arrive UK in 2 weeks. If not, it should be lost. open dispute to seller asap.

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