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Author Topic: my package lost ?
cc2222
Newbie
Posts: 2
Post my package lost ?
on: November 8, 2018, 21:00
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hello , I purchased an item from China but tracking info stopped. I think my package got lost . can you help please ?
tracking no : UG976529251CN
chinapostv-
olunteer
Administrator
Posts: 45821
Post Re: my package lost ?
on: November 9, 2018, 03:12
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http://track-chinapost.com/result_china.php?order_no=UG976529251CN shows the parcel was shipped on Oct 17.

this kind of parcel starting with U is china post ordinary parcel. China Post will not scan and update its status after it left first post office. so you can not see new status and know where it is now.

This is a slow and cheap service for low value item. china post ordinary parcel might take 4 to 12 weeks to reach your country.

If your buyer protection is expiring, you should open dispute to paypal/aliexpress for lost parcel refund. Otherwise keep waiting.
cc2222
Newbie
Posts: 2
Post Re: my package lost ?
on: November 9, 2018, 07:18
New Topic

THANK YOU VERY MUCH
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