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Author Topic: Lost ( RB770959204CN)
Lost
Newbie
Posts: 6
Post Lost ( RB770959204CN)
on: October 9, 2013, 18:18
New Topic

The tracking status not change since Sept 10, 2013. Who can I file a complaint with? Thanks. Package is to deliver to California, USA.
aliexpress-
or
Pro
Posts: 1018
Post Re: Lost ( RB770959204CN)
on: October 9, 2013, 22:33
New Topic

RB770959204CN was rejected by airline. We can not get the reason yet. You can file claim for refund.
Lost
Newbie
Posts: 6
Post Re: Lost ( RB770959204CN)
on: October 10, 2013, 07:24
New Topic

Thank you for your efforts. Will you be updating the reason of rejection when/if they are available. Just curious as of why they rejected an eBay purchase. Thanks again.
Lost
Newbie
Posts: 6
Post Re: Lost ( RB770959204CN)
on: October 10, 2013, 07:31
New Topic

Just for your info: Finally, current status has been updated to " Departured 20131009" from "Departured 20130910". Btw, what does it means? Left China? Still in the system?
Lost
Newbie
Posts: 6
Post Re: Lost ( RB770959204CN)
on: October 10, 2013, 07:34
New Topic

Has been working closely with seller. According to them, still waiting for answer from local Post Office after atleast 2 weeks. Logically a rejected item should return to the sender. But so far, no feed back. May be China Post operates differently? After a whole month of waiting, I just want to know why.Thanks again.
Lost
Newbie
Posts: 6
Post Re: Lost ( RB770959204CN)
on: October 12, 2013, 02:20
New Topic

Hello. Any feedback as to why item get rejected by the airline and the current location of the item? Thanks.
chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: Lost ( RB770959204CN)
on: October 12, 2013, 02:58
New Topic

The only thing i can tell you is that your parcel was rejected and returned by airline in Beijing airport on Oct 9. No detailed information available at this moment and no need to ask so many why. Please urgently contact your shopping website and file a non-receipt refund claim before it is too late. Let the shipper to deal with China Post and find the reject reason, it is his duty.
Lost
Newbie
Posts: 6
Post Re: Lost ( RB770959204CN)
on: October 12, 2013, 04:05
New Topic

Thanks for the reply. A claim will be filed to get my money back. However, I am entitle to an answer after more than a month of waiting. An item should not be able to disappeared into thin air. Unless it is a cover up. Than again, only China Post as a whole can cover it up or China Post just don't care. Especially a Register item, the reputation of China Post is call to question.

Further more, there is no dumb questions out there. Simple and direct questions always led to the truth. Only those guilty party refuses to clarify questions. I am just try to find out if China Post or Seller, maybe both, is the party to held responsible for. That is why "why" will not harm the innocent. But stopping other from asking questions, sound like information "black out" or cover up. It also make the whole incident questionable.

To protect the integrity of the China Post and the businesses in China, Chinese government should take it seriously and root out the problem. May it be human or system as a whole. At least legit business will be protect from accusation of not delivering. By the way, this is not the isolated incident. Experience with more than one fake tracking number on order on the net. It is acceptable that there are fake info out there. As a government agency, China Post have the responsibility to prevent it from happening, at least try. Guess I will have to look for other channel for help and continue to made enquiry into this until a satisfactory answer is found.
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