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Author Topic: Is it returning?
Jessie
Newbie
Posts: 13
Post Is it returning?
on: January 12, 2017, 04:09

The tracking LM162068725CN shows on track-chinapost.com

Jan 09, 2017
12:00 am
Leaving parcel center, to Guangdong (China)China EMS
广州市
Jan 09, 2017
12:00 am
Arrive parcel processing center, from Security checkChina EMS
广州市
Nov 24, 2016
12:00 am
Leaving parcel center, to CAYTOBChina EMS
广州市

But track-chinapost.com shows only up to

2016-11-24 04:12 Guangzhou, left Guangzhou to the city of Toronto (change)

Is track-chinapost.com more accurate? It seems to show that it is returning to China? Canadapost tracking also only shows up to 24 November.

int077
Pro
Posts: 7760
Post Re: Is it returning?
on: January 12, 2017, 04:32

1. You did not notice that all the tracking of aftership are at 12:00 am.

2. This is the full tracking of your parcel from China Post EMS site:

2016-11-18 00: 00: 00.0 21:34:00 Guangdong Post Express Logistics International Business Sales Department Meihuayuan

2016-11-18 00: 00: 00.0 23:32:00 Guangdong Post Express Logistics International Business Department Baiyun Lanwang station to leave the processing center, sent to Guangzhou

2016-11-21 00: 00: 00.0 02:17:00 Guangzhou City to the Customs
Customs Clearance of Guangzhou Customs Issued

2016-11-24 00: 00: 00.0 09:07:00 Guangzhou City to leave the processing center, sent to CAYTOB = TORONTO-SCLP Canada Post TORONTO SOUTH

2017-01-09 00: 00: 00.0 08:50:00 Guangzhou City to reach the processing center, from security

2017-01-09 00: 00: 00.0 14:46:00 Guangzhou City to leave the processing center, sent to the Guangdong Provincial Post Express Logistics International Business Sales Department Baiyun Lan station

2. I suspect your parcel did not pass the security check of the Airline Company so it was return back and now it's going back to the seller.

3. May I suggest you contact seller as soon as possible and give him the above tracking, say to him the parcel is going back to him and maybe ask him to call China Post EMS to find out more information.

4. Your parcel never made it to Canada. Tracking is not showing your parcel ever was scan by Canada Post.

Thanks.

Jessie
Newbie
Posts: 13
Post Re: Is it returning?
on: January 12, 2017, 10:04

Can you tell me which website you use to track? When I use http://www.ems.com.cn/ I only get the last status up to 11-24, no status for 01-09 is shown. Seems only your tracking site and aftership can see the newer updates?

chinapostv-
olunteer
Administrator
Posts: 20565
Post Re: Is it returning?
on: January 12, 2017, 17:08

you can track it in canada post website. if china post ePacket parcel arrives Canada, you can track it there.

Jessie
Newbie
Posts: 13
Post Re: Is it returning?
on: January 12, 2017, 20:20

But even the Canada Post website only shows status up to 11-24.

How can you get the detailed information for 01-09?

int077
Pro
Posts: 7760
Post Re: Is it returning?
on: January 12, 2017, 23:21

1. Go here:
http://www.ems.com.cn/mailtracking/e_you_jian_cha_xun.html?COLLCC=3837515575&

and track under here:
Track Multiple Shipments

Thanks.

Jessie
Newbie
Posts: 13
Post Re: Is it returning?
on: January 13, 2017, 12:15

Thank you, this is better tracking.

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