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Author Topic: Delivery Failed
Tami_X
Newbie
Posts: 9
Post Delivery Failed
on: May 19, 2017, 05:06

My package shows a delivery failure at 08:42am this morning. I am not sure what address it was taken to. Please help me verify where it is.

Tracking Number: CY012509780US

Tami_X
Newbie
Posts: 9
Post Re: Delivery Failed
on: May 19, 2017, 05:11

This package should be delivered to Songjiang District Shanghai

chinapostv-
olunteer
Administrator
Posts: 21177
Post Re: Delivery Failed
on: May 19, 2017, 05:33

The parcel is delivering to receiver now. You can ask receiver call china post hot line 11185 and inquiry delivery schedule today.

Tami_X
Newbie
Posts: 9
Post Re: Delivery Failed
on: May 19, 2017, 05:36

Who is the receiver? Its my package.

Tami_X
Newbie
Posts: 9
Post Re: Delivery Failed
on: May 19, 2017, 05:36

That number does not work

chinapostv-
olunteer
Administrator
Posts: 21177
Post Re: Delivery Failed
on: May 19, 2017, 05:45

are you in China? If yes, call 11185 or 11183, it should work, but you must speak Chinese.

Tami_X
Newbie
Posts: 9
Post Re: Delivery Failed
on: May 19, 2017, 05:46

Who is the receiver?

chinapostv-
olunteer
Administrator
Posts: 21177
Post Re: Delivery Failed
on: May 19, 2017, 05:48

You can't know who is receiver by tracking number. China Post does not record receiver information.

Tami_X
Newbie
Posts: 9
Post Re: Delivery Failed
on: May 20, 2017, 03:51

Still no delivery

Parcel No.CY012509780US tracking result

2017-05-15 21:36:00.0 USA received
2017-05-16 00:17:00.0 arrive USA 洛杉矶 Transit Station
2017-05-16 00:17:00.0 leaving 洛杉矶
2017-05-16 05:00:00.0 洛杉矶 export customs cleared
2017-05-18 04:45:13.0 Shanghai Transit Station import customs scan
2017-05-18 10:41:37.0 Shanghai Transit Station import customs cleared (domestic transit )
2017-05-18 10:41:38.0 Shanghai Transit Station arrive customs
2017-05-18 12:59:31.0 Shanghai city 正在封发
2017-05-18 13:23:23.0 Shanghai city export customs scan (domestic transit )
2017-05-18 14:32:38.0 Shanghai center 正在封发
2017-05-18 15:52:24.0 Shanghai center export customs scan (domestic transit )
2017-05-19 08:42:08.0 外滩(本部) attempt delivery
2017-05-19 14:44:00.0 Shanghai center 正在封发
2017-05-19 16:06:12.0 Shanghai center export customs scan (domestic transit )

chinapostv-
olunteer
Administrator
Posts: 21177
Post Re: Delivery Failed
on: May 20, 2017, 05:06

the parcel CY012509780US had delivery problem and is returning to USA now. you should call china post hot line 11183 or 11185 and stop returning procedure immediately.

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