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Author Topic: Where is my order
eastergnat-
9
Newbie
Posts: 1
Post Where is my order
on: June 6, 2017, 06:14
New Topic

Hello my order tracking code is CP330161804CN and it has been in transit for almost 60 days now;can someone of you help me to find my order,or,at least,tell me if I have definitely lost it?
chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: Where is my order
on: June 6, 2017, 06:18
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if your parcel is over 2kg weight, the parcel should go through sea and very slow. It might take up to half year to reach Europe.
camilla
Newbie
Posts: 4
Post Re: Where is my order
on: June 7, 2017, 01:01
New Topic

Hello, could you please help me to understand where is my order and how to get it? Thanks
RX586427517CH
chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: Where is my order
on: June 7, 2017, 01:22
New Topic

RX586427517CH is Switzerland Post parcel. You can track the parcel in Switzerland Post website. If you just got this number, you might need wait 2 weeks to get tracking result.
camilla
Newbie
Posts: 4
Post Re: Where is my order
on: June 7, 2017, 03:59
New Topic

I tracked and it said that is in Cina, those are last movement but I haven't receive anything:

2017-06-03 10:28 仙霞路支局, 到达投递局
2017-06-02 14:46 仙霞路支局, 正在投递
2017-06-02 13:41 仙霞路支局, 正在投递
2017-06-02 11:19 仙霞路支局, 试投

It was sent on May 18th.

camilla
Newbie
Posts: 4
Post Re: Where is my order
on: June 7, 2017, 05:27
New Topic

What does that mean?
chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: Where is my order
on: June 7, 2017, 05:32
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Are you receiver in China? The parcel was shipped from Switzerland to China. It is now in China Post Shanghai branch 仙霞路 Post Office. It seems to have delivery problem. You can pickup the parcel from 仙霞路 Post office.
camilla
Newbie
Posts: 4
Post Re: Where is my order
on: June 7, 2017, 06:30
New Topic

Yes of course I am in Shanghai. Could you kindly write me here the address and working hours of 仙霞路 post office? I will go there to check. Thank you so much!!!!
chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: Where is my order
on: June 7, 2017, 06:48
New Topic

baidu shows that post office address is:
仙霞路787号 (intersection of 仙霞路 and 威宁路)
PH：(021)62900962
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