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Author Topic: LX094170139CN lost parcel or what?
Andrea9999-
4
Newbie
Posts: 19
Post LX094170139CN lost parcel or what?
on: February 12, 2018, 22:32
New Topic

It is stuck from the 13rd of January. Is it normal? Track code is: LX094170139CN

chinapostv-
olunteer
Administrator
Posts: 33532
Post Re: LX094170139CN lost parcel or what?
on: February 12, 2018, 22:35
New Topic

LX094170139CN is still waiting for flight space to Italy from Beijing. Average waiting time is about 2 weeks, but your parcel seems to be a little delayed but still in normal time frame. No need worry too much at this moment.

Andrea9999-
4
Newbie
Posts: 19
Post Re: LX094170139CN lost parcel or what?
on: February 13, 2018, 08:06
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So is still in china and not in italy yet?

Andrea9999-
4
Newbie
Posts: 19
Post Re: LX094170139CN lost parcel or what?
on: February 13, 2018, 08:52
New Topic

However i don't think that this is a problem of China. I trust the seller more than i trust the italian custom. In my opinion there is a problem in Italy, problem or maybe something else. They have lost 4 parcels in 3 the latest 3 months. Before september i always have received any parcel, even if it was not tracked.

shadowspar
Pro
Posts: 1633
Post Re: LX094170139CN lost parcel or what?
on: February 13, 2018, 16:11
New Topic

Yes, it seems Poste Italiane has said they are having serious problems handling the volume of incoming parcels since last November. See this thread: http://track-chinapost.com/?page_id=242/china-post-forum-group1/italia-forum-forum10/pacchetti-rinviati-all-italia-delayed-parcels-to-italy-thread24710.0

Andrea9999-
4
Newbie
Posts: 19
Post Re: LX094170139CN lost parcel or what?
on: February 15, 2018, 15:06
New Topic

I have some interesting information that i hope can help everyone. So, first af all, you have to contact this number : 848 800 898. This is the italian custom by Poste Italiane. They can help you a lot. In my case, they found that my package was arrived it Italy the 21st of January, when tracking was stuck since the 13rd of January. Now the parcel has to pass two steps, and each step can take max 1 month. So 21 January Milano. Max 21 of March the parcel should arrive at home. This is very important because i've made this order at the begininning of January, and i may receive it at the end of March, after 3 months. So even if this is not normal in a modern country, your parcel is lost after 3 months.

djdopo
Newbie
Posts: 7
Post Re: LX094170139CN lost parcel or what?
on: February 16, 2018, 17:46
New Topic

That number isn't free, correct? How much did you spend for you phone call?

Andrea9999-
4
Newbie
Posts: 19
Post Re: LX094170139CN lost parcel or what?
on: February 17, 2018, 14:34
New Topic

Guarda la tariffa standard, tipo 7 minuti avrò pagato 2 euro al massimo..

Andrea9999-
4
Newbie
Posts: 19
Post Re: LX094170139CN lost parcel or what?
on: March 12, 2018, 10:03
New Topic

After 3 months (ordered 4th of January) the parcel has arrived. You can close this new topic..anyway be patient and after two months you can ask for a refund. Today has arrived to my home another little parcel that i have ordered at september. So if you can afford it, choose DHL or EMS when you can. Thanks to the staff

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