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Author Topic: Estimated delivery times
Frank-
Travagli
Newbie
Posts: 6
Post Estimated delivery times
on: August 7, 2017, 23:01

Hi, I've ordered a hoodie from China, tracking number is: RU755948779CN.

Now, from what I understand from the tracking, the hoodie has left China (I've checked differents sites (17track, Chinapost, Trackingmore, Poste Italiane ecc..).

I know it's just an hoodie, but I fear the customs service will check the parcel anyway since I paid 53$ for it. I've checked the estimated delivery times on your site and (without any problems) I should get the parcel just before I leave home for holiday (30th august), but only if the customs services will not check it.

So, my questions are: does your estimated delivery times include customs services or just the delivery times to the country? If it's just how much it will take to arrive in my country, isn't a bit strange the fact that my item has been already sent out of China? It just took one/two days.
Final question is: basing on your experiences, will my hoodie be delivered within 28th august?

Thank you for your attention!

chinapostv-
olunteer
Administrator
Posts: 23550
Post Re: Estimated delivery times
on: August 8, 2017, 02:43

http://track-chinapost.com/track_global.php shows your parcel was just shipped, you need wait 2 to 6 weeks to get the parcel.

Frank-
Travagli
Newbie
Posts: 6
Post Re: Estimated delivery times
on: August 10, 2017, 16:35

Hi again, I don't know if you're able to see it, but I need to know if my parcel has arrived in Italy or when it will arrived (not when I'll received it, but only when it arrives in Italy).
RU755948779CN

Thank you for your patient, but I really need to know this

chinapostv-
olunteer
Administrator
Posts: 23550
Post Re: Estimated delivery times
on: August 10, 2017, 16:45

your parcel has not arrived Italy yet. The parcel was just shipped. Normally It will take 10 to 20 days to reach Italy and another one or two weeks to pass Italy customs clearance. Once it passes Italy customs clearance, you can track it in Italy post website with same tracking number.

Frank-
Travagli
Newbie
Posts: 6
Post Re: Estimated delivery times
on: August 11, 2017, 14:10

I just received a new update which says "Hangzhou departure", but the last update was " leaving Hangzhou Airport going to next airport/seaport".
There were problems or it's just the tracking which is a bit mess?

ychiung
Pro
Posts: 307
Post Re: Estimated delivery times
on: August 11, 2017, 14:56

Quote from Frank Travagli on August 11, 2017, 14:10
I just received a new update which says "Hangzhou departure", but the last update was " leaving Hangzhou Airport going to next airport/seaport".
There were problems or it's just the tracking which is a bit mess?

No problem with your parcel. Just left hangzhou today. Deliveries can sometimes be pushed back due to large amount of parcels leaving china.

Frank-
Travagli
Newbie
Posts: 6
Post Re: Estimated delivery times
on: August 14, 2017, 18:31

Alright, I've figured out that but I wasn't sure. Thank you!
PS: If I got it right, you can't track the parcel when it leaves China, and you can track it again only when it arrives in your country (on your post service), right? That's why there are no more updates on my tracking?

Frank-
Travagli
Newbie
Posts: 6
Post Re: Estimated delivery times
on: August 16, 2017, 14:02

Wow! My hoodie is already in Italy! It just took 9 days! Now I fear the customs services will be damn long but that's certainly not a ChinaPost fault. It was faster than EMS eheh.

Frank-
Travagli
Newbie
Posts: 6
Post Re: Estimated delivery times
on: August 17, 2017, 17:42

Last question: http://track-chinapost.com/track_global.php shows that my parcel is held by customs at MILAN ROS., while Italy Post says my parcel is held by costums at MILANO LINATE. Which one I have to believe to?

chinapostv-
olunteer
Administrator
Posts: 23550
Post Re: Estimated delivery times
on: August 17, 2017, 20:49

Italia Post website is more accurate.

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