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Author Topic: Where is my package
Karsten
Newbie
Posts: 3
Post Where is my package
on: November 7, 2018, 18:21
New Topic

Hello, how long does the shipping to Germany. My show has been on the road for 6 weeks.

It is "On Route" since 27.09.2018.

Can you tell me how long it will take?

Thanks for your help

chinapostv-
olunteer
Administrator
Posts: 32925
Post Re: Where is my package
on: November 8, 2018, 01:54
New Topic

you need post tracking number to get help. Germany post processing is very slow. if it is airmail parcel, it should take 2 to 8 weeks. if it is epacket , it should take 1 to 4 weeks.

Karsten
Newbie
Posts: 3
Post Re: Where is my package
on: November 8, 2018, 04:16
New Topic

Oh sorry, my tracking number is CP372645573CN

chinapostv-
olunteer
Administrator
Posts: 32925
Post Re: Where is my package
on: November 8, 2018, 04:23
New Topic

CP372645573CN is china post sea/air combined parcel which is very slow. If it is lower than 2 kgs, it should arrive Germany in about 3 to 6 weeks. If is over 2 kgs weight, it will become extremely slow(most of the journey through sea) and might take half year to reach Europe.

You can not see new status after it left China because none update its status. This is not a good service only for people has no other choice to ship heavy parcel.

Karsten
Newbie
Posts: 3
Post Re: Where is my package
on: November 8, 2018, 17:29
New Topic

A half year is a very long time. Thanks for your help.

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