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Author Topic: Whats goin on with my shipment
cebzab
Newbie
Posts: 1
Post Whats goin on with my shipment
on: April 28, 2019, 04:46
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Hello.
My order was shipped 1st of april. Since then I got regular updates of the package movements until 11th of april. Since then, 17-18 days have passed without any updates. Can you please let me know what's going on with my package?

My tracking number is:
RP512790225CN
chinapostv-
olunteer
Administrator
Posts: 45818
Post Re: Whats goin on with my shipment
on: April 28, 2019, 05:20
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http://track-chinapost.com/result_china.php?order_no=RP512790225CN shows the number was sent to airline on April 11.

China Post will lost control of the parcel after sent to airline. so there will be no update anymore after sent to airline date.

Sent to airline does not mean you will get the parcel very soon. It will keep waiting 5 to 10 days in airline warehouse waiting flight space and another 1 to 4 weeks import customs processing in destination country(speed depending on country). The status will stuck at "sent to airline" during this 2 to 8 weeks period.

Once it passes import customs clearance, Serbia Post will scan and update its new location for China Post database and you will see new status.

If your buyer protection is expiring, open dispute for refund. Otherwise keep waiting.
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